CUSTOMER SERVICE THAT KEEPS ON GOING
Once Just A Dream, Now Your New Home Is A Beautiful Reality.
Although it may seem that we’re at the end of a journey together, it’s really just a phase. Your Platinum Custom Home Builders warranty is a promise of our continued partnership, and is one more reason we consistently earn marks for customer satisfaction from our clients. Your new home from Platinum Custom Home Builders have been designed and based on the National Association of Home Builders in the Residential Construction Performance Guidelines which includes a multi-part warranty:
1-Year Fit and Finish Warranty - The one-year workmanship warranty provides surety type coverage and backs the Platinum Custom Home Builders warranty for defects in workmanship and materials. Covered components of a home that do not meet Construction Performance Standards in the warranty during the first year will be repaired, replaced or you may be paid the cost of repair or replacement.
2-Year Systems Warranty - The two-year systems warranty provides surety type coverage and backs the Platinum Custom Home Builders warranty for defects in the: electrical, plumbing, heating, cooling, ventilating, and mechanical systems. Covered components of a home that do not meet the Construction Performance Standards in the warranty during the first two years will be repaired, replaced or you may be paid the cost of repair or replacement.
10-Year Structural Warranty - The 10-year structural warranty provides direct coverage from the day of closing for major structural defects as defined in the warranty. If a major structural defect occurs to ta designated load bearing element of the home with the 10-year warranty term, it will be repaired replaced, or paid by third-party warranty company.
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Platinum Custom Home Builders strides to build your family's home
that is treasury from the day you move-in and many years to come!